Customer satisfaction of the Commercial Department of the Electric Company of Ecuador, as a key element for environmental management in human settlements. Iberoamerican Environment & Sustainability Journal, [S. l.], v. 6, p. e286, 2023. DOI: 10.46380/rias.vol6.e286. Disponível em: https://rias.unesum.edu.ec/index.php/revista/article/view/286. Acesso em: 14 mar. 2026.